Question 1

What services does More Social offer?

Accepted Answer

We provide videography, photography, product photography, graphic design, website design and development, and ongoing social media management. All services are delivered with a strategic, results-driven approach.

Question 2

How does payment work for projects?

Accepted Answer

All one-off projects require a 50% deposit upfront before work begins, with the remaining 50% due upon completion and prior to final delivery.

Question 3

How does payment work for social media management?

Accepted Answer

Social media management is paid upfront on either a weekly or monthly basis, depending on the agreed arrangement.

Question 4

Do you offer payment plans or discounts?

Accepted Answer

No. We do not offer payment plans, discounts, or deferred payment options. All pricing is fixed and agreed to prior to commencement.

Question 5

Do you offer refunds?

Accepted Answer

No. All payments are strictly non-refundable, including deposits, retainers, and ongoing service fees.

Question 6

Do you work with businesses outside Australia?

Accepted Answer

Yes. With offices in Sydney and New York, we work with clients globally across all industries.

Question 7

Do you offer consultations before starting?

Accepted Answer

Yes. We begin with a consultation to understand your business, goals, and requirements before proposing a tailored solution.

Question 8

What platforms do you manage for social media?

Accepted Answer

We manage platforms including Instagram, Facebook, TikTok, LinkedIn, and others depending on your strategy and audience.

Question 9

Can you work with existing brand guidelines?

Accepted Answer

Absolutely. We can work within your existing brand guidelines or help refine them if required.

Frequently asked questions