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Frequently asked questions
General
We provide videography, photography, product photography, graphic design, website design and development, and ongoing social media management. All services are delivered with a strategic, results-driven approach.
All one-off projects require a 50% deposit upfront before work begins, with the remaining 50% due upon completion and prior to final delivery.
Social media management is paid upfront on either a weekly or monthly basis, depending on the agreed arrangement.
No. We do not offer payment plans, discounts, or deferred payment options. All pricing is fixed and agreed to prior to commencement.
No. All payments are strictly non-refundable, including deposits, retainers, and ongoing service fees.
Yes. With offices in Sydney and New York, we work with clients globally across all industries.
Yes. We begin with a consultation to understand your business, goals, and requirements before proposing a tailored solution.
We manage platforms including Instagram, Facebook, TikTok, LinkedIn, and others depending on your strategy and audience.
Absolutely. We can work within your existing brand guidelines or help refine them if required.
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